Three stories.
Four pictures each.
Composite illustrations. Not named customers — never say “we did this for”.
The $300 an hour queue
Lost time is crippling when the person losing it bills at $300 an hour.
A lawyer, standing at a copier, watching it think.
2 hours × $300. Per bundle. Say that number out loud.
Machine free in seconds. Every page read at once.
Searchable, numbered, redacted — same afternoon.
- Archive boxes in the meeting room
- Someone senior waiting at the machine
- A bundle covered in highlighter
“Two and a half thousand pages before Friday, and the machine takes hours.”
“Two hours of a partner is six hundred dollars. How many bundles a month?”
Sold as: Fleet renewal + monthly per user.
The pack that has to be signed
Printed, couriered, signed, scanned back, filed. A week, every time.
Tenancy, engagement letter, consent form. Out the door.
Five touches, three people, a week gone.
Marked up and signed in the browser. Nothing printed.
Signed, searchable, with a history of who touched it.
Frame 3 is Q4. Sell the problem now, put signing in as a roadmap line — never a date.
- Sign-here flag pads on desks
- Courier bags by the door
- A drawer of signed originals nobody can search
“It goes out for signing, comes back, then someone scans it in again.”
“How many packs go out for signing each month? Times that by a week.”
Sold as: Per user, per month. Spreads desk to desk.
The locked room
They are legally required to produce records fast, and physically unable to.
Twenty years of files behind a locked door.
That is how long the last records request took.
On the Sharp fleet they already lease. No new hardware.
Any name, any date, across the whole archive.
- A locked records room
- Boxes in a room that should be an office
- A brand new practice or records manager
“Someone asked for their records and it took us two days to find them.”
“The next request is coming. Two days, or two seconds?”
Sold as: Back-scan project up front, then monthly across sites.